Shipping & Delivery

We’re excited to get a little piece of April Coast headed your way! Please review the information below so you know what to expect once your order is placed.

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays.

During new releases, promotions, holidays, or periods of high order volume, processing may take a little longer. Processing time is separate from the shipping time provided by the carrier.

Once your order has shipped, you’ll receive a shipping confirmation with tracking information when available.

Shipping Times

Estimated delivery times shown at checkout begin after your order has been processed and shipped.

Delivery dates are estimates and are not guaranteed. Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside of April Coast’s control, including carrier delays, weather, holidays, or other service disruptions.

Shipping Costs

Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase.

Any free-shipping offers or promotions will be subject to the terms provided with that offer.

Tracking Your Order

If tracking is available for your shipment, you’ll receive tracking information once your order is on its way.

Please allow time for the carrier to update tracking information after your shipping confirmation is sent.

Incorrect Shipping Addresses

Please double-check your shipping information before placing your order.

If you notice an error, contact us at hello@aprilcoast.com as soon as possible. We’ll do our best to help if your order has not yet been processed or shipped, but we cannot guarantee that an address can be changed once an order has been placed.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Lost, Delayed, or Missing Packages

If your tracking information shows that your package is still in transit, please allow additional time for the carrier to complete delivery.

If you believe your package has been lost, contact us at hello@aprilcoast.com and we’ll help you determine the appropriate next steps.

If tracking shows that an order was delivered but you cannot locate it, please first check around the delivery location, with members of your household or neighbors when appropriate, and with the shipping carrier.

April Coast is not responsible for packages that are lost or misdelivered due to an incorrect or incomplete address provided at checkout.

Returned Packages

If an order is returned to April Coast because of an incorrect or incomplete address, failed delivery attempt, refusal, or other circumstance outside of our control, please contact us at hello@aprilcoast.com.

Additional shipping charges may apply if the order needs to be shipped again.